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Are you being fleeced for paper phone bills?

I was horrified to find out last week that I am paying £3 extra every time BT sends me a paper bill in the post for my second landline. As they do it every month, that’s a whole £36 a year on top of the iniquitous rental charge of £19.99 a month. It’s not often you have the Daily Mail to thank for a...
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How to hang up on broadband bills

Breaking up is hard to do, so they say. I’d agree, especially if your unreliable boyfriend is a telecoms giant like BT. We’ve been in a long-term relationship for about seven years and I’ve put up with all sorts of bad behaviour: poor service, slow broadband, line crackle and so on. The final straw ...
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