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How to save on your broadband costs

Last year I wrote about the terrible broadband service  I was getting from BT. In a nutshell, I was paying £42.99 a month, including line rental, for a speed of 50 MBS when I was actually getting 25 MBS. Since then, BT have made some improvements to the cabinet at the top of Minted Avenue. When...
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Are you paying too much for your broadband speed?

I’ve been totally mugged off, as they would say on Love Island, by BT. I’ve just found out how much I am overpaying for broadband. Worse, I’m halfway through an 18-month contract with them so that’s a lot of unnecessary cash spent already. I only looked into this because BT sent me some bumpf about ...
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How to hang up on broadband bills

Breaking up is hard to do, so they say. I’d agree, especially if your unreliable boyfriend is a telecoms giant like BT. We’ve been in a long-term relationship for about seven years and I’ve put up with all sorts of bad behaviour: poor service, slow broadband, line crackle and so on. The final straw ...
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No Sky broadband: will I be compensated?

I was one of the estimated 32,000 Sky broadband customers in the south east who lost their service for 24 hours from Wednesday to Thursday. Apparently this was due to a workman cutting accidentally through the cables miles from here. This was a return to the dark ages: no internet – how could I chec...
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